LOCATED AT THE HIGHLANDS GOLF COURSE IN POST FALLS, IDAHO

Absolutely Stunning Surroundings Coupled with Spectacular Services leave you feeling…. Ahhhhhmazed!

Located on the beautiful Highlands Golf Course atop the Highlands Bench, is Post Falls’ first and finest full service day spa. Surrounded by serene gardens and lawns, the Highlands Day Spa offers you 14,000 square feet of pleasure and relaxation for your Body, Mind, and Spirit. This premier spa features a full range of health and beauty treatments and a variety of other amenities that help create a refreshing retreat from your daily routine.

SPA POLICIES

At the Highlands Day Spa, we strive to provide a relaxed and positive atmosphere for your spa experience. Our professional staff members are polite, friendly and attentive to your needs. Below are our Spa Policies and basic spa etiquette to help you get the most from your spa visit.

Spa Hours: The Highlands Day Spa is open six days a week. 9 am to 9pm Tuesday through Saturday, 9 am to 5 pm on Sunday, closed Monday.

Credit Cards: Visa, MasterCard, American Express, and Discover credit cards are accepted. We do not accept Spa-Finder or internet spa coupons, unless they have been issued by the Highlands Day Spa.

Pregnancy: We would love to be a part of your journey to motherhood and help you relax or relieve any discomfort. Please keep in mind that we are unable to perform any services on expectant mothers that are within the first trimester, or under 12 weeks. We do not perform massages longer than 55 Minutes during pregnancy. This is in an effort to protect the health of your baby and you.

Appointments: To schedule an appointment, call 208.773.0773 or book a reservation online. Pre-booking of appointments is recommended. We are open six days a week with extended evening hours for your convenience. Some special offers have space limitations, so we encourage you to book quickly when specials are announced. All services require a credit card on file to reserve an appointment. The Highlands Day Spa reserves the right to refuse service.

Cancellations: We require a 24 hour cancellation notice to avoid charges. If you cancel less than 24 hours before your service, you will be charged a 50% service fee. No Shows incur a 100% service fee. Spa parties and other large groups require a 48 hour cancellation notice.

Tipping: Gratuity is not included for spa services, with the exception of Spa Parties. Our goal is to provide you with excellent service, however gratuities aer always appreciated. The typical amount to tip is 15% to 20% of the cost of the service.

Gift Certificates: The Highlands Day Spa offers gift certificates for most services and spa packages. Gift certificates expire six (6) months from the date of purchase. They can be transferred to another person, but they are non-refundable. Purchase a Gift Certificate online.

Spa Parties: Require a minimum of 6 people. Reservations must be secured in advance with a credit card. You will be charged for the number of guests that are booked 24 hours in advance of the party. If a guest needs to cancel, please notify us 24 hours in advance to avoid being charged. If your guest list drops below the 6 person requirement, you will still be charged for 6 participants. No alcoholic beverages may be brought in to the party. All alcohol must be purchased from The Highland Day Spa. Any guest who brings in alcohol will be asked to leave. Non-alcoholic beverages and food are permitted. If anyone in your party is under 21 years of age, you will not be able to order alcohol to your party.

Children: The Highlands is a place for you to escape and unwind. We know young children want to experience the spa just like you, but unfortunately we do not have an environment suited for children. The Highlands only offers a select few services to those under 12, including a 30 Minute Massage, an Express Facial, a Manicure or Pedicure or our Personal Spa Party package. Those over 12 can receive full length services, but anyone under 18 will need to have a parent or guardian in the room at all times. Anyone under 21 will be able to wait for their service in our locker room, and will not be able to utilize the sauna due to our alcohol service areas and Idaho State Alcohol Laws. Children need to be attended by an adult at all times and reminded to respect the relaxation of the other guests around them. Overly boisterous guests will be asked to leave.

SPA ETIQUETTE

  1. Please arrive at least 15 minutes before your schedule appointment; 30 minutes if you are planning to use the steam sauna before your treatment.
  2. Turn off your phone or switch to silent mode. No cell phone use in waiting area.
  3. Please leave valuables at home. The Highlands will not be responsible for lost, damaged or stolen items.
  4. Be considerate of other spa guests by holding conversations in a quiet voice.
  5. Undress for body treatments. The therapist will keep your body draped and only expose body parts being worked on. If it makes you more comfortable, a swim suit or under garments can be worn during treatments.
  6. Relax and let the therapist or technician know of any special needs during your treatment.
  7. Provide feedback about your spa experience to the therapist, receptionist, or owner. We want you to have the best spa experience possible.
  8. Tip according your experience and the quality of the service provided. Gratuity is not included in most services, but is appreciated.

 

 

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